APPLE’S virtual reality goggles have reportedly given a woman two “superdark” black eyes after wearing the headset for the first time.
The Apple Vision Pro was released in the US on February 2 costing an eye-watering $3,499 (£2,749).
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In February, The Sun reported that people were returning the pricey gadget due to headaches and motion sickness.
Now a woman has claimed that she was left with bruising around the eyes after an hour session with the Apple Vision Pro.
“I wasn’t able to use it very much the first few weeks because the fit was just off,” Emily Olman, chief media officer at Hopscotch Interactive, told MarketWatch.
She says the gadget “clearly [placed] too much weight on my cheeks,” which she believes was the cause of the “superdark black eyes.”
Olman isn’t the only one talking about the physical trade-offs that come with playing around with the Vision Pro.
Ian Beacraft, CEO of consulting firm Signal and Cipher, told MarketWatch he felt soreness at the base of his skull and in his upper back after a two-hour session.
One common theme with the Apple Vision Pro complaints is that people are not agreeing with the fit.
They say the product is too heavy for the face, and cannot be used for extended period.
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As pointed out by MacRumors, some users have had luck with modified straps and third-party products.
While others have no issue with the headset and the default band options.
Apple recommends taking a break from the headset every 20 to 30 minutes while customers are first learning how to use the gadget.
The company also advises users to stop using the headset when feeling unwell.
If you are experiencing eye strain, headache, or pain, Apple does not recommend continuing to use the device.
The Sun has contacted Apple for comment.