In 2022, Tim Stine took his Subway Car Wash in Carlisle in a new direction.
Adding the first automatic wash bay to the Carlisle location that opened in 1982, Stine found that the pay station he chose malfunctioned. The bill acceptor jammed, credit cards were not accepted with consistency, the keypad required restarts, and the machine didn’t sell memberships.
As Subway Car Wash is largely unmanned and open 24/7, Stine needed error-free equipment. Six months following the installation of his initial pay station and the investments in new equipment, construction, and building renovation, Stine’s sales projections were not what he wanted.
Switching to Dencar Pay Station, Stine saw almost immediate results.
“The functionality was beautiful,” Stine said in a release. “Two weeks after installing the Dencar Pay Station, my sales doubled. Within a month, they had tripled. The next month, they quadrupled.”
According to the release, Dencar Technology is based on a design philosophy to replicate attended car wash functionality with automated equipment and processes running 24/7. It specializes in the delivery of advanced point of sale systems for the car wash industry, as well as responsive digital signage integrated to the point of sale and wash control platform, vacuum control, and self-serve integration.
Dencar’s automated equipment reduces or eliminates expensive personnel costs working onsite to manually sell wash passes, explain options, reset equipment, and manage the wash pass environment. Patent-pending Vehicle Identification Automation (VIA Guard) technology ensures payment for every wash.
Dencar accepts any payment method a customer looks to use. Credit card strips and chips, and next-gen payment options like Apple Pay and Google Pay.
“Dencar accepts the payment and gets them on their way,” said Stine.
Since switching to Dencar, Stine has sold 110 memberships and has begun adding fleet accounts from an area college and a police department.
“Dencar easily manages the fleet accounts, making it user-friendly for my customers and generating orderly usage reports for me,” said Stine.
Any issues Stine encounters can be handled from his home, he said.
“I can do it all remotely,” said Stine. “I can react much faster, and it saves me time.”