It’s been an active year so far for CallRevu, which previously revealed plans for an artificial intelligence-powered agent training and coaching platform as well as a program to promote technology and collaboration.

On Tuesday, the provider of automotive call monitoring systems made an even bigger move, announcing the acquisition of TotalCX, a leading call management platform and integrated hosted telephony solution.

CallRevu called this a “pivotal integration,” establishing the company “as the leading force in the industry, poised to drive transformative changes and deliver unprecedented value to clients and stakeholders alike.”

Dexter Hopen is partner at Serent Capital, which invests in profitable, growing software and services companies and has CallRevu in its portfolio.

“Bringing together TotalCX’s unique technology and talented team with CallRevu’s position as a market-leading automotive communications platform is an exciting new advancement,” Hopen said in a news release. “We look forward to partnering with these remarkable teams to accelerate innovation and drive superior value for customers.”

Ben Chodor is CEO of CallRevu.

“CallRevu and TotalCX share a common ethos focused on innovation and excellence, as well as an unwavering commitment to customer satisfaction. This combination amplifies our capabilities, enabling us to deliver a comprehensive suite of solutions,” Chodor said. “By joining forces, we can deliver exponential value, allowing us to provide our clients with the best in technology and service.”

Jack Behar and Gary Graves co-founded TotalCX, which used TD Securities as its financial advisor and Clifford Chance as its legal advisor to TotalCX.

“Joining forces with CallRevu marks a new chapter for us, filled with vast opportunities for growth. This allows us to elevate our offerings and bring added value to our clients,” Behar said.

Graves added, “By coming together we can combine our strengths and deliver an even richer portfolio of innovative, first-to-market solutions that will continue to set new industry standards.”