At the Public Service Commission, we are often asked how cable television and internet services are regulated. These issues are often confused because some cable companies also provide internet service. The Public Service Commission does not regulate internet service at all. Those complaints must be filed with the attorney general’s office.

Cable is a bit more complicated. State law says the cable television industry is not regulated as a utility. The main reason for this is because the service often crosses state lines, which means the federal government is its primary regulator. On the other hand, the PSC does have some limited jurisdiction over cable. Let me explain.