STUTTGART, Germany–(BUSINESS WIRE)–Oct 30, 2023–

Mercedes-Benz is rolling out an internal web application for its employees – the Mercedes‑Benz Direct Chat. It uses OpenAI´s ChatGPT technology through Microsoft Azure OpenAI Service. It’s a text generator that uses machine learning and natural-language processing to deliver precise and contextual answers in just a few seconds. The intuitive and user-friendly Mercedes‑Benz Direct Chat can, for example, help with the creation of e-mails, reports and other work documents, or even summarize longer texts. It will initially be available in English and German. Applications based on generative artificial intelligence promise to streamline processes and tasks and save valuable time, especially in administration. Mercedes‑Benz expects this to lead to significant gains in efficiency. The integration of this innovative technology into daily work routine should further help to continuously offer better solutions for customers.