CHIPPEWA FALLS — One of the more common phone scams involves an elderly person taking a call from what sounds like an upset grandchild, saying they need money wired to them. The elderly person is tricked into sending the money, only to later learn that the person on the phone wasn’t their family member.

Joan Lawcewicz, Chippewa Falls financial crimes investigator, said that artificial intelligence has made this type of scam even more problematic and easier to fool the unsuspecting public.