Sainsbury’s, BigCommerce, Shopify: RTIH’s most read retail technology articles from last week — Retail Technology Innovation Hub


Check out the articles on this here website that caught your fancy last week, including very public e-commerce rival spats, the fiercely competitive UK grocery market, data led customer experiences, and a checkout-free shopping first in Ireland.

The time is now for Sainsbury’s as UK grocery giant eyes huge potential for growth and market share gains

Sainsbury’s has more potential for growth and market share gains than any other grocer in the UK.

At present, however, there is too much focus on reducing costs and not enough focus on innovation.

That’s the view of Brittain Ladd, a supply chain consultant and former Amazon executive.

In a LinkedIn post, he said: “Although the size of the United States grocery market is around $850 billion annually, I believe the most fiercely competitive grocery market is that of Great Britain, with a market size of $295 billion.”

The market is dominated by four British retailers with a long history of operating in the country: Tesco, Sainsbury’s, Morrisons, and Asda.

Ladd commented: “I’m often asked which of the grocery retailers in the UK do I admire the most and who do I believe has the most potential.”

“In my opinion, Sainsbury’s has more potential for growth and market share gains than any other grocer in the UK. I’ve also stated several times that if Amazon wants to acquire a grocery retailer in the UK, they should acquire Sainsbury’s.”

The online gloves are off: BigCommerce CEO Brent Bellm slams “baseless” Shopify total cost of ownership claims

Brent Bellm, Chief Executive Officer at BigCommerce, has taken to social media to hit out at e-commerce rival Shopify.

Last month, the latter flagged up a study claiming that it has the best total cost of ownership in commerce.

“We are better value because where our competitors put their complexity onto the backs of their customers, we absorb complexity for you. Our product is intentionally designed to be easy to use, manage, customise, and deploy,” said Harley Finkelstein, President at Shopify.

“Shopify has better value, better product, better services – end of story. With us, you’ll move faster, operate better, and get the best converting checkout in the world.  If you’re not choosing Shopify… you are intentionally deciding to pay 36% more and get less.

This did not sit well with Bellm.

In a LinkedIn post, he slammed the company for making “more baseless claims against its competitors – this time related to total cost of ownership – without providing information or citing sources regarding their data sample sizes, methodology, TCO calculation details, or even which firm evaluated the data.”


Leave a Reply

Your email address will not be published. Required fields are marked *