SAP Innovations Fuel National Bank of Angola’s Transformation


SAP innovations are catapulting organizations into the future of digital transformation, and the National Bank of Angola (BNA) stands as a prime example of this technological revolution.

In a world dominated by digital technology, central banks have found themselves at the forefront of navigating economic winds, crafting cogent monetary policies, and implementing technological innovations designed to streamline operations. An imperative for digital transformation led the National Bank of Angola (BNA) to overhaul their technology infrastructure, a move that has taken their operations to the next level.

BNA found itself grappling with the limitations of a once groundbreaking SAP system that was now outdated and laden with extensive customizations. This necessitated a radical change, one that would bring BNA in line with the evolving needs of the banking sector. The IT Director at BNA, Armindo Fortes, recognized the urgency of this transformation. This indicates that the legacy system needs to be replaced with newer, more innovative solutions that would be instrumental in the bank’s operations.

Fortes led the charge in this digital transformation in partnership with the global management consulting firm PricewaterhouseCoopers (PwC) and enterprise software giant SAP, with the latter being a key player in the bank’s original technological setup.

One of the key highlights of the project was the shift to SAP’s superior S/4HANA platform. Tito Tavares, the Director at PwC Angola, explains that this transition was aimed at unlocking newer, more efficient business processes, fortifying the treasury, ramping up liquidity provisions for local financial institutions, and enhancing digitalization and automation capabilities.

SAP Innovations Fueling Disruption in the Banking Sector

SAP S/4HANA is an intelligent and integrated ERP system that runs on SAP’s proprietary operational database system and in-memory computing platform called HANA. Beyond being a database management system, it also integrates various business processes and functions, enabling businesses to run live by offering real-time business insights and seamless operations.

Furthermore, the platform is universally acknowledged for its capacity to simplify the business landscape, offering organizations the opportunity to reimagine their business models and processes, making them more efficient and responsive to market changes.

The advantages of transitioning to SAP S/4HANA have been manifold for BNA. The bank has also experienced a dramatic improvement in system performance, streamlined management reporting, and a sturdy foundation for initiating an array of new products and services aimed at fortifying Angola’s financial system.

Additionally, the integration of other SAP solutions, such as SAP BW4/HANA and SAP Ariba, has been instrumental in driving significant improvements in the bank’s business processes and data exchange efficiency.

Fostering Growth Through Innovation and Change Management

Following the successful implementation of the SAP S/4HANA platform, BNA is positioned for an exciting phase of growth and innovation. An integral part of this transformation project was the strong focus on change management and continuous training initiatives, which ensured that users adapted to the new system, thereby guaranteeing meaningful business results from the implementation.

At SAP Southern Africa, Kholiwe Makhohliso, the Managing Director, has also stressed the importance of technology adoption in banking operations. Moreover, she believes that BNA is on the cusp of enhancing operational efficiency, reducing costs, and equipping decision-makers with real-time insights. With an expansive roadmap for future SAP innovations, BNA is well-prepared to reap the advantages of digital transformation in the years to come.

In the face of the daunting task of digitizing banking operations, BNA has emerged as a frontrunner, proving that embracing SAP innovations can yield tremendous benefits for an institution. As they continue to chart their future course, the bank also stands as a testament to the power of digital transformation and the significant role of SAP in driving these changes. The journey ahead promises an exciting phase of growth, innovation, and improved efficiency for BNA, thanks to SAP’s technology prowess.


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