Volusia County Sheriff’s Office rolls out new technology that could cut response times down to seconds


The Volusia County Sheriff’s Office has rolled out a new program that’s supposed to drastically cut response times for deputies.Sheriff Mike Chitwood says there’s always a few minutes of delay between the 911 call taker, dispatch, and the sheriff deputy sent to respond. “That takes anywhere from three to six minutes,” he said. “That process.”But with a new app the sheriff’s office rolled out, Chitwood said response times could be cut to seconds.Deputies now have an app on their laptops that tracks their location.Any calls that come in within a certain radius will automatically pop up on their computer, and they can listen in real-time. The app will tell deputies exactly where the person in need is.Deputies can respond immediately without waiting for dispatch to tell them where to go.”We saw an example in Polk County,” Chitwood said. “Where the deputy was up the street and the deputy was able to respond and within with less than a minute was doing life-saving CPR on an individual.”Chitwood says this could change the game.”As you’re on the phone, in some cases, a deputy or a police officer is going to be pulling up while you’re still on the phone with the call taker,” he said.Technology that will help catch the bad guys and potentially save more people. “We’re expecting to interrupt some crimes in progress here,” he said. “We’re expecting that in a medical emergency, our folks are going to get there way before anybody else because of this technology and be able to do that life-saving first aid that may be needed.”They hope to have this installed in every single unit by next week.Top headlines:Florida official’s dead body went undiscovered for 24 minutes outside DeSantis’ officeIconic Daytona Beach restaurant announces it’s closing permanentlyPolice: Polk County teacher arrested, accused of ‘inappropriate relationship’ with student

The Volusia County Sheriff’s Office has rolled out a new program that’s supposed to drastically cut response times for deputies.

Sheriff Mike Chitwood says there’s always a few minutes of delay between the 911 call taker, dispatch, and the sheriff deputy sent to respond.

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“That takes anywhere from three to six minutes,” he said. “That process.”

But with a new app the sheriff’s office rolled out, Chitwood said response times could be cut to seconds.

Deputies now have an app on their laptops that tracks their location.

Any calls that come in within a certain radius will automatically pop up on their computer, and they can listen in real-time.

The app will tell deputies exactly where the person in need is.

Deputies can respond immediately without waiting for dispatch to tell them where to go.

“We saw an example in Polk County,” Chitwood said. “Where the deputy was up the street and the deputy was able to respond and within with less than a minute was doing life-saving CPR on an individual.”

Chitwood says this could change the game.

“As you’re on the phone, in some cases, a deputy or a police officer is going to be pulling up while you’re still on the phone with the call taker,” he said.

Technology that will help catch the bad guys and potentially save more people.

“We’re expecting to interrupt some crimes in progress here,” he said. “We’re expecting that in a medical emergency, our folks are going to get there way before anybody else because of this technology and be able to do that life-saving first aid that may be needed.”

They hope to have this installed in every single unit by next week.

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